Sales & Customer Service Manager

Type: Full-Time

Location: Ballinrobe

Sweeney Oil is seeking a dynamic and results-oriented individual for the position of Office-Based Customer Service and Sales Manager at our Ballinrobe Depot. The successful candidate will play a crucial role in managing incoming queries related to home heating oil sales, overseeing the coordination of deliveries with Depot Manager and collaborating with senior management to achieve sales targets and uphold exceptional customer service standards.

Key Responsibilities:

  1. Customer Service Management:
    • Handle incoming customer sales queries promptly and professionally.
    • Ensure a high standard of customer service, addressing customer concerns, and providing product information.
    • Ensure that pricing policies are observed by all staff
  2. Sales Management:
    • Collaborate with the sales team to meet and exceed sales targets.
    • Develop and implement sales strategies to drive revenue growth in the home heating oil and agricultural sales sectors.
  3. Team Collaboration:
    • Work closely with Depot Manager to coordinate efficient delivery schedules and ensure timely service to customers.
    • Foster a collaborative and positive work environment within the Ballinrobe Depot team.
  4. Communication with Senior Management:
    • Provide regular updates to senior management at head office regarding sales performance, customer feedback, and operational challenges.
    • Collaborate with senior management to develop strategies for achieving sales goals.

Qualifications and Requirements:

  • Proven experience in customer service and sales management.
  • Excellent communication and interpersonal skills.
  • Strong leadership abilities with a focus on collaboration.
  • Familiarity with the home heating oil and agricultural fuels industries is advantageous.
  • Results-driven mindset with the ability to meet and exceed sales targets.
  • Proficiency in using CRM software and Microsoft Office Suite.

If you are interested please apply with your C.V to padraic.mcdonagh@sweeneyoil.ie

Gift vouchers now available to purchase online!

X